What is the process of making a new jewellery piece?

Come into our store to meet with one of our in house designers.
When you come in, it is a good idea to bring with you any gold, gemstones or design ideas that you may have - photos are always appreciated! 

Designing your piece.
We will sit down with you to discuss your ideas and hopes for your new piece. What do you like? What do you not like? It is at this point that we will narrow down our design plan.


Making a sketch of your new jewellery item.
After we have a good idea of what you would like, we will draw a sketch of the piece.  If you are still a little unsure of exactly what you want, we will take the time to draw a few different sketches for you, which you can come back to see. 


Once you are ready to place the order.
A small deposit is usually required depending on the price point of the jewellery item and the materials that are being left with us. 

Making your jewellery item.

It is at this time that our master goldsmiths will begin hand making your new jewellery piece! 

You will receive a phone call.
In about 2-4 weeks time, you will receive a call or text message (whichever you prefer) from one of our staff to let you know that your new piece is ready to go home with you!

Final Payment.
At this time, final payment will be made and you will be the proud owner of your brand new jewellery piece! If you are unable to make a full payment for the item, the item will remain at our store, and we can arrange more manageable payments for you.